On last day at the firm, rogue employee shut down Trump's accountWASHINGTON ATwitter employee on the last day with the firm was responsible for taking down Donald Trump's account for 11 minutes, the social network said.
A spokesman for the White House did not immediately respond to requests for comment.
Trump's account, through which he reaches 41.8 million followers, was down for 11 minutes on Thursday night. They also said, "We won't be able to share all details but we take this seriously and our teams are on it".
"Through our investigation, we have learned that this was done by a Twitter customer support employee who did this on the employee's last day", it said.
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Trump has often stirred up controversy with his tweets, making straightforward remarks or announcing domestic and foreign policies, which were rare among former presidents.
Micah Zenko, a national security analyst at the Chatham House worldwide affairs think tank, said it was "amazing" how Twitter mishandled Trump's account. Blake Hounshell, the editor-in-chief of Politico Magazine, wrote on Twitter.
Trump has tweeted 14 times (so far) since waking up Friday morning with his account fully operational. The statements made in the personal account, repeatedly violated the Protocol of the President of the United States, ahead of press briefings and statements by other officials. Disciplinary and preventive measures from Twitter, FBI and NSA are not reported.