Telecom regulators have ordered Charter Communications to unwind its 2016 merger with Time Warner Cable in NY, revoking the combined company's permission to operate in the state in a decision published Friday.
As a result, Charter will now have to pay a total of $3 million in penalties.
The commission directed Charter to file a plan within 60 days for an "orderly transition" for its customers in NY to another provider.
In a statement released by the New York State Public Service Commission, officials believe Charter has no interest in being a "corporate citizen" within New York State.
Charter - which has more than 2 million customers and 11,000 employees in NY, where it operates under the trade name Spectrum - will nearly certainly fight the revocation, though it would not confirm this Friday.
"Charter's repeated failures to serve New Yorkers and honor its commitments are well documented and are only getting worse", Commission Chair John Rhodes said.
ALBANY, N.Y. NY regulators revoked their approval of Charter Communications Inc.'s merger with Time Warner Cable Inc. today and ordered the company to find another cable provider for its more than 2 million customers in the state.
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The group also requested that the government elaborate on why dozens of parents were deemed "ineligible" for reunification. Hundreds of children however remain separated. "We can not force a parent to take a child with them", he said.
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The company's purposeful obfuscation of its performance and compliance obligations to the Commission and its customers. But this is the culmination of months of complaints from the state, including a statement from the commission last week that accused the company of " gaslighting": Charter has continually failed to meet its commitments to the state, including its obligation to timely extend its high-speed broadband network to 145,000 unserved and underserved homes and businesses.
"The Company has had multiple opportunities to correct these issues and either has not done so or has been openly brazen in its efforts to avoid them", the commission said. NY will not tolerate Charter's gaslighting its own customers into believing it is meeting its promises. "Charter's non-compliance and brazenly disrespectful behavior toward New York State and its customers necessitates the actions taken today".
A spokesman for the NYPSC didn't respond to requests for comment.
The PSC has fined Spectrum Cable's parent company for repeatedly missing its broadband and network expansion targets, a condition of its merger with Time Warner Cable.
Charter Communications is the largest broadband communications company and second-largest cable operator in the nation.